Grumblings of a grieved employer
Jun 09
I have been thinking of writing this post for quite some time now, but never got time to an extent to put down my thoughts and express it out all together into my post.
Whenever I write a blog post, I try to make myself as comfortable as possible, away from any disturbance, I close all messengers to stay away from some pissed off customers and get ready to write.
Now you must be wondering whats so special about this post that I’m taking so much time to lay down a “bhoomika” for it
. Well this is probably the first post am writing about myself as an employer who sits on a chair and dismisses everyone who comes to him, without caring what he or she has done (atleast some people think so).
The day I started this company, the very first building block on which I wanted to build my company was zero bureaucracy. I never wanted any multiple tiered reporting organizational structure where people with bureaucratic attitude eat up all the credits of hardworking employees (which is a hard fact of all top Indian IT services companies). I wanted to implement a very flat organization with pretty much a startup culture where everyone is a colleague and there is no management or employee tussle. Everyone working with each other with equal respect to their colleagues. I hope I have been able to implement this largely in my company and I’m directly reachable to anyone for any issues and we discuss it face to face.
Now there is a typical dis-advantage of such a wonderful system. While on one hand it helps you to evaluate each of your people directly and tell them where they need improvement and how they can improve their skill sets for a better career, on the other hand if you are a hard person like me (which I think I have become), and you like to stick to your evaluations and tell your colleague that boss this is my evaluation about your results and its very POOR, chances are most of the times people may take it personally rather than professionally.
The results can be many – The guy/girl might resign with immediate effect, or he/she can take an offense on you and as a result you will have to face their aftermath at a later stage where they take an un-needed/un-wanted leave at the time of project delivery and doom your project and the client, or he/she can start creating negative propaganda about you and your company in various forums/blog/twitter/facebook etc, or or or .. this list can be endless.
There can be multiple repercussions of my kinda hard stay on attitude, where I want to be fair with myself and well as with someone who is performing well and vice versa.
Now I have my own reasons for this -
1. If I start following a bureaucratic approach where I announce that everyone is performing equal even if he/she is not, it will kill competition. We all know the reason why Corporate America is America today and what has happened to USSR/West Bengal due to communism/socialism. I want a competitive environment to prevail at Globussoft where people give their best and try to improve themselves as well as the company.
2. I don’t want a Job@Globussoft to be treated as a “sarkari naukri”, where your hard-work is not valued. People go to rest in govt. offices, since they know that it doesn’t matter if they work or not, they gonna get paid every month, and we can very well see what’s the plight of the country. Give me a single case where you have to get some work done at a govt. office and you have returned with a happy face without frustration? I guess there is none. I don’t want our customers to be frustrated when they deal with Globussians.
3. A fair review policy always helps someone with an open mind to improve his/her skills and grow in life. If your so called hard work is dismissed by someone, there has to be a reason for that.
Just because you as an employee are sitting 10 hrs in front of a comp at office, doesn’t mean your performance is very high. You can be facebooking, orkutting, chatting, roaming about or just passing time.
Performance is measured by the value of work you have delivered. A simple analogy is a school kid who sits 10 hrs with his book on table but is thinking of something else. When exam results are out he fails, same as your projects fail. Now if he cries to his mom saying paper was hard or he wrote everything correct or whatever xyz, how fair do you think he is? He should write a blog entry about the bad teacher who gave him a big zero
since he failed the poor guy or should he quit the school itself?
Well whatever I have written above was as an employer, who likes his employees a lot. I try to be as friendly as possible with my pupil since I want this company to be one BIG family like a huge tree with many leaves.
But considering myself as a neutral person, I feel its wrong to grumble in public about your failures. If you have failed and some body has dismissed you, he must have a reason for that. If he doesn’t have any reason and he is dismissing everyone’s hard-work without any reason then you have no reason to be bullied by him everyday. Better find greener pastures for you.
However if you feel from bottom of your heart there is a reason, then in future one should learn to avoid those reasons, rather than failing and then grumbling.
As a person, as an employer and mentor I always want to use – “Well done, good job dude, excellent job man” more than I need to use – “what the f**k”.
What comes out from me is solely dependent on how someone performs. I have appreciated a lot of people personally for their hard work and I do it daily from the bottom of my heart since I really love people who are like me! Hard working and focused.
nuf said, time will teach the rest!
Do love your job and not your company! But at least learn, or try to appreciate someone who is working hard to create a difference! – Sumit Ghosh
Watch this video (with audio) if you have time, to understand what I mean to say above –
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Hey, Loved the post!
You know it kinda reminded me of my first job (and second, third… too :p) – I used to be a total noob at everything in the beginning and as a result would get a lot of firing from my seniors / boss.
I still remember my very first scolding – It was the first week of my first job and it was a PDF-to-HTML converter program that I was working on ( my first PHP project ). Like an ardent Googler, instead of working on my logic I simply Googled and downloaded the script from web and installed it. I did go through the program to understand how it worked, but mostly I was glad coz I had cut short my work by a number of hours..
Smiling to myself, I was getting ready for a pat on the back from my boss for being so fast for a fresher – but within seconds all I could hear was him screaming at the top of his voice asking me who the hell gave me permission to start using Google for ready-made solutions?! I was stumped still not able to comprehend what I missed. Before I knew it, ganga jamuna were flowing out of my eyes.
Sir went on to scold me for a good 10-15minutes after that in full public view (my colleagues, office boy, and even the chai wala who had just come in with our evening tea ) and I thought that was it! While packing my bag for the day I firmly told myself I won’t come back to this office tom. I muttered to myself they did not even know how to treat their employees, how can they just make someone cry on their very first task.. I wasn’t even going to give a notice, after all I had been there only a week.
Just as I was leaving for the day, my boss called me to his cabin and asked me to have a seat. Hesitantly, I complied. Very coolly he explained to me where I went wrong and why he lost his temper. I was still in denial, but somehow every word he said made sense.
He made me understand I wouldn’t learn unless I tried first, unless I asked for help from those who were much more experienced than me there, unless I went up to him and told him what issues I was facing with my task rather than taking the easy way out to get rid of it somehow in a hurry to go home. We had a good 20 minute chat.. the very first firing and very first pep talk of my career, all in a day!
Since that day, there was no looking back.. my sir went on to become one of the few people who I have the utmost respect for. It’s been a long time and I don’t work there anymore, but even today after all these years I know he is just a phone call away.
Whatever little or moderate coding skills I have today, I owe it completely to those very scoldings and the pep talks that followed in my career. First it would pull me down a bit, but in my heart I knew I was only being scolded at because I was not being up to the mark and people scolding me knew I could do better. This in turn would propel me! Again, this may work differently for different people, what matters is how you face adversity and pull yourself together despite all odds.
I wish that everyone who reads this post realizes the strong sentiments behind it and takes every word in the right sense. Different people are motivated by different things, scolding (fear) may/may not work for some, just like raise may/may not or being friendly with your juniors/employees may/may not (I tried. Getting someone to like you need not guarantee their loyalties
)…
The bottom line is – at the end of the day, motivation to perform better each day for your organization, clients and mainly for your own personal satisfaction comes from within!
Awesome post Sumit, took me down the memory lane. And the video attached is just too inspirational. Thank you so much (and sorry for the longggg comment, couldn’t contain myself)
Best Regards,
Sib
Hey Sib,
. I know the value of people like you and what difference you can create, thanks to him. I hope this post helps me to create some more valuable people like you who would change their attitude and at least try to be a part of a difference if not bringing it on their own.
Thanks for the loooooooooong comment, well I owe your sir for that scolding
Hi Sumit,
Shall I know your email id please.
Regards,
Jubair Hasan Khwaja
Hiii Sumit Sir … i am from the same area bhilai, working here in noida.. it was a great surprise and pleasure both to me that in bhilai there is a such a good organization globussoft who deals with IT sector. Now every student can think to be there for there career prospective. i read your blog whenever i got some time. previous of your blog which was based on Rocket Singh was splendidly great.
@ Manish, thanks man! Hope to write some more posts soon!